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Welcome to AVS4YOU Blog. Face to Face.

My online blog begins....after years of daily support work with hundreds of customer complains and thanks behind, at last I decided to meet with AVS4YOU users face to face in my blog. I have identified several major themes to talk about:
- Customers surveys and feedback - I wish to become a little bit closer to our users to understand their needs and emotions and make our service more user centered, as a well known programmer Jeff Atwood says in his book "In the art of software development, studying code isn't enough; you have to study the people behind the software, too." Thus I hope this blog may be popular among some of my loyal customers.
- Software changing - our developers regularly make updates that impact the usability and friendliness of AVS4YOU applications. I'd be grateful to receive feedback and provide professional guidance on the changes made.
- Support solutions - software industry is always changing and often it’s not easy to find information that’s specific and actionable. I'd like to help our user to be oriented in the service we provide: user video guides, online help, etc.

I'd like to design this blog around these themes, however this being shared, I would not stick strictly to them. If you have suggestions or topics you want me to write about on the blog you are most welcome to share them with me.

Anyhow, this is mostly just a “Hello, and Welcome” post, and soon there will be more real content here.

Comments

  1. Mud DauberDecember 06, 2016 10:41 am

    Great product and services. Wishing you continued success

    ReplyDelete
  2. AnonymousAugust 07, 2017 3:32 pm

    my key activation says invalid

    ReplyDelete
    Replies
    1. Jack MorganFebruary 22, 2018 1:07 am

      Please contact AVS4YOU support team to resolve problem with activation: http://support.avs4you.com/login.aspx

      Delete
  3. UnknownDecember 09, 2018 6:27 am

    A bug just popped up in AVS Editor, videos take forever to cache and then will not play. As suggested, i uninstalled and reinstalled but it did not help. Please assist if possible thank you -Ron

    ReplyDelete
  4. UnknownFebruary 20, 2019 4:12 pm

    Jack
    I have been a lifetime subscriber since March 2009. Despite this I am not very knowledgeable and do need help. Because of the popularity of Google Chromecast, it would be great if we could get the recommended settings for converting to suit the device and TV it is feeding. For example I have a Chromecast 1 (also looking at upgrading to 2 but do not believe that there is much difference) and a Panasonic Sierra Plasma Model TH-50PX70A (yes it is very old and as pensioners we don't have the money to keep up with the advances in technology).
    This move could be very beneficial for AVS4YOU as there would be huge numbers of people looking to convert videos to be able to stream using Chromecast or similar devices. It could be a service that gets more sales. :-)

    ReplyDelete
  5. AnonymousSeptember 10, 2024 10:20 pm

    Thanks and that i have a tremendous offer: How Much Remodel House home renovation cost

    ReplyDelete

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